Reference

Your Agreement With ares188 link

Before you open an account or place a wager on ares188 link, these Terms & Conditions form the binding agreement between you and us — covering account creation…

Account EligibilityDANA, OVO, GoPay & QRIS CoveredWithdrawal & Verification RulesApplicable Indonesian LawAccount Termination Rights
ares188 link Your Agreement With ares188 link
HUBUNGI KAMI

Reach Us About Any Terms Question

If any clause in these Terms & Conditions is unclear or you believe a rule has been applied incorrectly to your account, our support team is available around the clock — 24 hours a day, seven days a week — through the channels below. For account-specific queries from Bandung or anywhere else in Indonesia, have your account ID ready so we can resolve the matter faster.

Team online

Live Chat

Connect to a support agent directly inside the platform dashboard. Available 24/7; average first-response under two minutes for terms and account queries.

Email Support

Send a detailed message to our support address for complex Terms & Conditions disputes. We aim to reply with a written resolution within 24 hours of receipt.

WhatsApp

Message our dedicated WhatsApp line for quick clarification on withdrawal conditions, account eligibility rules or payment verification steps listed in these terms.

KEAMANAN AKUN ANDA

How We Uphold These Terms for You

Holding to the commitments written in these Terms & Conditions is how ares188 link maintains a fair environment.

Data Retention Policy

We retain your account records, transaction logs and identity documents for a minimum period required by applicable regulation. You may request a copy of your stored data at any time via our email support channel.

Cookie Usage Disclosure

We use functional and analytics cookies to keep your session active and to measure page performance. You can adjust cookie preferences in your browser settings; disabling cookies may limit certain account features.

Account Security Standards

Your password is stored using one-way encryption; we never display or transmit it in plain text. We encourage you to set a unique password and to update it if you suspect unauthorised access to your account.

Identity Verification Process

Before processing your first withdrawal, we verify the name on your account against the name on your DANA, OVO or GoPay wallet. Mismatches delay the payout until documentation is submitted and reviewed.

Requesting Account Changes

To update your registered phone number, email or linked payment method, submit a written request through our Live Chat or email. Changes take effect within one business day after verification.

Terms Dispute Resolution

If you disagree with how a term has been applied, contact us within seven days of the event. We document every dispute and respond with a final decision in writing within 72 hours of receiving your full details.

Terms & Conditions: What You Ask Most

These are the questions we receive most often about our Terms & Conditions. Each answer below reflects the actual rule in the agreement, so you can check it against the relevant clause at any time.

They apply from the moment you complete account registration. By creating an account on ares188 link you confirm that you have read, understood and agreed to every clause in the current version of these terms.

We may update the terms when required, but we will always send a notification to your registered email address before any material change takes effect. Continuing to use the platform after that notice constitutes acceptance of the revised terms.

Depending on the nature of the breach, we may suspend your account temporarily or close it permanently. Any funds confirmed as legitimately yours at the time of closure will be returned to your verified DANA, OVO or GoPay wallet.

All deposits — whether via QRIS, GoPay, DANA or OVO — are governed by the payment clause in these terms. We aim to confirm credits within sixty seconds; disputes over uncredited deposits must be reported within 48 hours with transaction proof.

Send a written request to our email support channel with your account ID. We will compile your stored records — transaction history, identity documents and login logs — and deliver them to your registered address within five business days.

Access to our platform depends on local law. Where local law permits, you may create and operate an account freely. We do not extend service to locations where doing so would conflict with applicable legal requirements.

Contact our support team via Live Chat or email within seven days of the disputed event. Include your account ID and a description of the issue; we document every case and respond in writing within 72 hours with a final decision.