Reference

How ares188 link protects your account and payments

When you open an account with us, your personal details and transaction history stay encrypted and secure.

Account verification encryptedDANA, OVO, GoPay, QRIS securedWithdrawal data protectedYour rights documented
ares188 link How ares188 link protects your account and payments
REACH US ANYTIME

How to contact us about your privacy

Team online

Email Support

Send privacy questions to our data team at [email protected]. We respond within 24 hours on weekdays. Include your account email so we can look up your record quickly.

Live Chat (Bandung & Medan)

Open the chat widget in the lobby and ask to speak with our privacy officer. Available daily 08:00–22:00 Indonesia time. We can walk you through data access or deletion requests in real time.

Account Settings

Log in, go to Account → Privacy & Data, and download your full data export. You can also request account deletion from there. The system will email you a confirmation link within 48 hours.

SECURITY & YOUR RIGHTS

How we handle your data day to day

Encryption & Storage

All passwords are hashed with SHA-256 before they reach our servers. Payment data from DANA, OVO, GoPay and QRIS is never stored in plain text. We use TLS 1.3 for all transfers between your device and our platform.

Cookies & Tracking

We use session cookies to keep you logged in and analytics cookies to see which games you browse. Third-party trackers are not allowed. You can disable non-essential cookies in your browser; we'll still work, but login may take a few extra seconds.

Account Access & Changes

Log in to Account → Privacy & Data to review what we hold about you. You can update your email, phone number and payment method at any time. Changes take effect immediately; old records are kept for dispute resolution only.

Data Retention Policy

Active account data stays as long as you play. After you close your account, we keep transaction records for two years to comply with fraud detection and local regulation. Older data is deleted automatically unless a dispute is open.

Third-Party Sharing

We do not sell your data to marketers or other brands. Payment processors (DANA, OVO, GoPay, QRIS partners) see only what they need to clear your deposit. Law enforcement requests are logged and you are notified where local law permits.

Right to Deletion

Submit a deletion request in Account → Privacy & Data or email [email protected]. We confirm within 48 hours. Your account, history and personal details are removed from active systems within 30 days, though backups may persist per local compliance rules.

Questions about your data at ares188 link

Your account, game history and login records are deleted within 30 days of closure. Transaction data is kept for two years for compliance. You can request permanent deletion via Account → Privacy & Data; we confirm the request within 48 hours and process it within 30 days.

Yes. Log into your account, go to Account → Privacy & Data, and click 'Export My Data'. We email you a complete file within 24 hours containing your profile, transactions, login times and game history in a readable format.

Payment details are never stored on our servers. DANA, OVO, GoPay and QRIS process the payment themselves; we only receive confirmation. All communication uses TLS 1.3 encryption. Your card or wallet reference is hashed so staff cannot see it.

No. We do not sell your data to third parties or marketing firms. Payment processors see only what they need to clear deposits. We share data with law enforcement only when required by local law, and we notify you when it is permitted to do so.

Active account data is kept as long as you play. After you close your account, personal details (name, email, phone) are deleted within 30 days. Transaction and game history are retained for two years for dispute resolution and regulatory compliance.

Contact our live chat or email [email protected] immediately. We log all access attempts and can freeze your account within seconds. Our team will review the activity history and help you change your password and security settings in real time.

Yes. Disable non-essential cookies in your browser settings; the site will still work but login may take slightly longer. Session cookies (needed for your login) cannot be disabled. You can update your analytics preference in Account → Privacy & Data at any time.